QUESTIONS? Chat with us 9 am to 5 pm ET at 929-437-4299

My Account

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Welcome!

If you are familiar with this page, go ahead and login to access your content.

If you’re new and need a little guidance, click green-arrowed square below for help. Click the brown-arrowed square to close the help window.

If you would like to purchase a Course and/or Plans and get in on the fun, you can check those out at the Epic Store.

Reach out with questions via text, or call us at 929-437-4299. You can also email us here –>

Enjoy!

ACCOUNT FAQs & TROUBLESHOOTING TIPS

Do I need a login?
You do not need a login to visit our website, but you do need one to view any of our purchased content, such as Online Courses and/or features provided inside The Neighborwood.

You can place an order without a login except in the case of moving into the Neighborwood — you will be prompted to create a login in that case since it is a subscription.

I just purchased the Current Live Course from you, what’s next?
Simply login below and in you will be taken to the CONTENT LIBRARY page. Under the Visitor’s heading, click the Project Zone circle link. There you will see images of the projects we have available, Click the image of the project you just purchased and the Watch page should open for you.If we are live at the time, you will see the Viewing Screen. If you are arriving at any other time, scroll to the recorded Sessions below. You will also want to read the Tips for Viewing to optimize your experience.

I just purchased a Course from you, what’s next?
We will process your order and be in touch within an hour. After that you will be able to login and in you will be taken to the CONTENT LIBRARY page. Under the Visitor’s heading, click the Project Zone circle link. There you will see images of the projects we have available, Click the image of the one(s) you just purchased and the Watch Page should open to you. You will want to read the Tips for Viewing to optimize your experience.

I just moved into the Neighborwood, what’s next?
We will be in touch with you soon with follow up details, however you can go ahead and start enjoying The Neighborwood right away. After logging in you will be taken to the CONTENT LIBRARY page. Under the Neighbor’s heading click the Circle Link that provides the information in which you’re interested. For instance, the Project Zone takes you to a page where you can click the image of any of the project builds and you will be taken to the watch page where you can view the Course Sessions. The others are pretty self-explanatory — freely explore and have fun with it!

Please note: If you are unable to view the Forum, that is because we have to toggle something over — give us a bit and we’ll get that done. Thank you for your patience.

Trouble logging in?
Before reaching out, please confirm the following — in order of options to try:
(1) You are logged into your account
(2) You are using Chrome as you internet browser and it is updated
(3) You have logged out, cleared your cache/browsing history, and logged in again
(4) You have restarted your computer

Still not working for you? Reach out to us at the information provided below.

Why have not received the requested password reset email?
If you requested to reset your password and have yet to receive the email, look in your Spam folder. Sometimes it gets trapped there. And note, it may come to you from WordPress as the sender. If trouble persists, reach out via text or call us at 929-437-4299. Or via email here –>

I’d like to purchase a Course and/or Plans
Check those out at the EPIC STORE.

If you have purchased Courses with us in the past, but do not have a login:
Click here to request one and we’ll get you set up to view your content —>  

Still need help?
If trouble persists, reach out via text or call us at 929-437-4299. Or via email here –>

Account Login and Administration

Once logged in, various links will be visible for managing Account details. All other account activity occurs on the Content Library page. 

Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.